TSECL suspends two engineers over alleged negligence in power billing and consumer services, while several others face investigation into billing irregularities and service delays in Tripura.
The Tripura State Electricity Corporation Limited (TSECL) has taken strict disciplinary action against two engineers over alleged negligence in electricity billing and consumer service responsibilities. The engineers have been suspended following complaints concerning lapses in duty, accountability and the handling of services provided to electricity consumers across the state.
According to official sources, the suspension orders were issued after concerns were raised over alleged irregularities in power billing and delays related to consumer services. The two engineers have been temporarily removed from their respective posts while a detailed departmental inquiry is underway.
The action by TSECL comes amid increasing concerns among consumers over billing errors, delayed services and difficulties in getting timely responses to electricity-related complaints. Residents in several areas have reportedly expressed frustration over what they perceive as inadequate responsiveness and a lack of accountability in the delivery of essential power services.
Besides the two suspended engineers, several other engineers have also reportedly been placed under investigation. Their roles and responsibilities in connection with alleged billing irregularities, service delays and other lapses are being examined as part of the ongoing probe.
Officials indicated that the inquiry will establish the extent of the alleged negligence and determine whether further disciplinary action is warranted. The corporation is expected to take appropriate measures based on the findings of the investigation.
The disciplinary action is being viewed as an attempt to strengthen accountability within TSECL and improve the quality of electricity-related services. Officials have emphasized that negligence in handling consumer grievances and essential service responsibilities will not be tolerated.
The corporation is also expected to review its internal monitoring and supervisory mechanisms. Such a review could focus on improving transparency in electricity billing, ensuring timely resolution of consumer complaints and strengthening oversight of service delivery.
For consumers, the development has raised hopes that stronger disciplinary measures will help address recurring concerns over billing and service management. Improved monitoring and accountability could also contribute to faster restoration of services and more efficient handling of consumer grievances.
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The suspension of the two engineers and the ongoing investigation into other officials have therefore brought renewed attention to the need for greater efficiency and transparency in Tripura’s power sector. The outcome of the inquiry is expected to determine whether additional action will be taken against those found responsible for any confirmed lapses.
