Tripura faces rising tension as several electricity consumers avoid paying bills while falsely accusing TSECL of service failures. Despite rapid action on transformer breakdowns, misinformation spreads to dodge dues. TSECL urges cooperation and timely payment to sustain reliable power supply.
Tripura is witnessing a growing and concerning pattern among electricity consumers in certain localities—an attempt to evade bill payments by manufacturing chaos and targeting the Tripura State Electricity Corporation Limited (TSECL) with unfounded accusations. This blame-shifting trend, coupled with misinformation, not only threatens the state’s power distribution system but also undermines the hard work of field staff who maintain round-the-clock services.
The incident in Narayan Basti and Lingaya Basti under Asharambari ADC Village, Tulashikhar Block, serves as a striking example of this emerging issue. According to official records maintained by TSECL, these two localities have a total of 38 registered consumers. Shockingly, only two consumers have cleared their electricity bills up to September 2025. This paints a worrying picture when compared to the broader sub-division’s bill-payment rate, which currently stands at a mere 15 percent.
Despite repeated outreach attempts by field-level employees—who visited these areas several times to request cooperation and payment—the majority of consumers not only refused to comply but also chose to lash out at TSECL staff. In many instances, they shifted the blame back onto the corporation, alleging negligence and poor service. Some even used selected media channels to amplify their grievances, often misrepresenting facts to escape accountability.
Matters escalated in early October when a 25 kVA transformer in the area suddenly malfunctioned. Within hours, certain residents seized the moment to level accusations against the corporation. Yet, contrary to these claims, TSECL responded promptly. The very next day, supply was restored by temporarily connecting the affected households to a nearby 63 kVA transformer under the L.I. Scheme. As a result, there was no full-day power outage in the locality—not even for a single day.
This temporary arrangement smoothly supported the area until the afternoon of 7 December, when the 63 kVA transformer too developed a technical fault and broke down. Once again, TSECL reacted swiftly. On 8 December, engineers and technicians from the Tulashikhar Electrical Sub-Division reached the site and began repair work. When it became clear that an on-spot repair would not succeed due to the extent of the technical damage, the team decided to replace the transformer entirely. Work on the replacement process began immediately.
However, instead of acknowledging TSECL’s prompt response, a section of the consumers began circulating claims that they had been without electricity for “two months.” Several media outlets picked up the story without verifying the facts, contributing to distorted narratives and unnecessary tension in the area.
According to TSECL officials, the motive behind these exaggerated claims soon became apparent. By portraying themselves as victims of a prolonged outage, certain consumers expected the corporation to refrain from demanding outstanding bill payments for the next few months. In essence, the chaos was engineered to mask continuous non-payment of electricity dues.
Amid the growing misinformation, TSECL has issued a strong and clear message. The corporation remains steadfast in its commitment to delivering uninterrupted, quality electricity to every household in Tripura. From arranging temporary connections within hours to deploying staff the moment a breakdown is reported, TSECL has demonstrated its dedication time and again.
But the corporation emphasizes that maintaining and upgrading the power supply system is a shared responsibility. Electricity distribution requires substantial operational costs, regular maintenance, and timely upgrades—all of which depend on consumer cooperation. Regular bill payment is essential not only for sustaining the current system but also for enabling future expansion and technological improvement.
TSECL has urged all consumers across the state to clear their outstanding dues immediately. The corporation highlights that while it will continue to serve with full commitment, consumers too must uphold their part by fulfilling their financial responsibilities.
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The message is simple: TSECL delivers power with consistency, and consumers must support the system by paying their bills on time.
