The RBI’s Chief General Manager visited Financial Inclusion Saturation Camps in Gomati district, Tripura, focusing on PMJJBY, PMSBY, APY, and Re-KYC compliance. Organized by TSCB and TGB, the camps aimed to expand social security coverage and promote financial literacy under a three-month statewide inclusion campaign.
In a concerted effort to achieve complete financial inclusion and bring more citizens under the ambit of social security schemes, two Financial Inclusion Saturation Camps were organized on Friday in Gomati district. These camps aimed to extend the reach of flagship schemes such as the Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY), Pradhan Mantri Suraksha Bima Yojana (PMSBY), Atal Pension Yojana (APY), and to ensure Re-KYC compliance among account holders.
The first camp was held at Hadra Gram Panchayat under Tepania block, organized by the Tripura State Cooperative Bank (TSCB). The second camp took place at Jalema Gram Panchayat in Killa block, conducted by the Tripura Gramin Bank (TGB).
Both events were graced by Dr. Neena R Jain, Chief General Manager, Consumer Education and Protection Department, Reserve Bank of India (RBI), Central Office, Mumbai. She was accompanied by Jitendra Majumder, MLA of Kakaraban and Salgara, and senior RBI officials including Surendra Nidar, General Manager (Officer-in-Charge) of RBI Agartala, and Onsing Marchang, General Manager, RBI Agartala.
Encouraging Citizens to Participate
Addressing the gatherings, Dr. Neena R Jain commended the coordinated efforts of the Lead District Manager, government departments, and banks for their proactive role in organizing the camps. She stressed the critical importance of Re-KYC for continued access to banking services and the role of PMJDY accounts in promoting financial inclusion.
Dr. Jain also highlighted the grievance redressal mechanisms provided by the RBI, particularly the Integrated Ombudsman Scheme, and encouraged citizens to lodge complaints through the RBI’s online complaint portal at cms.rbi.org.in. She noted that timely resolution of banking issues can help build greater trust between customers and financial institutions.
Political and Administrative Support
MLA Jitendra Majumder urged residents of the region to actively participate in the campaign, ensuring that the benefits of government-backed social security schemes reach every household. He emphasized the importance of financial literacy in safeguarding against exploitation.
Surendra Nidar, Officer-in-Charge of RBI Agartala, cautioned citizens about the growing threat of banking frauds and urged them to make use of doorstep banking services for safety and convenience. District Magistrate & Collector Rinku Lather called upon banks and officials to clear pending claims under PMJJBY and PMSBY without delay, ensuring smooth services during the ongoing campaign.
A Coordinated Financial Inclusion Drive
The ongoing three-month Financial Inclusion Saturation Campaign, launched on July 1, 2025, is being spearheaded by Punjab National Bank as the State Level Bankers’ Committee (SLBC) convenor. The initiative has the active participation of all banks operating in the state, along with financial literacy centers.
Senior officials from SBI, UCO Bank, Canara Bank, ICICI Bank, HDFC Bank, TSCB, and TGB attended the camps, reaffirming their commitment to enhancing financial coverage in rural areas. The collaborative approach ensures that citizens, especially those in remote villages, are not left behind in accessing banking services and social security benefits.
Bringing the Unbanked Into the Fold
The camps focused not only on new enrolments under PMJJBY, PMSBY, and APY but also on awareness generation about these schemes. Beneficiaries were informed about affordable premium rates, claim procedures, and the long-term benefits of financial planning through pension and insurance schemes.
Officials noted that Re-KYC compliance is essential to prevent account deactivation, and beneficiaries were assisted in completing the process during the camps. Special attention was given to senior citizens and marginalized groups to ensure inclusive participation.
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With such initiatives, the RBI, state administration, and the banking fraternity aim to bridge the financial divide, bringing every eligible citizen into the formal financial system. The focus remains on improving awareness, accessibility, and accountability in financial services.
